We understand the disruption and added stress a claim or circumstance can cause to you or your business, which is why we will be with you at every step of the journey, to help manage the process and work in collaboration with you to obtain the best possible outcome.
Whether this is your first claim or circumstance, or you are a large commercial entity with regular notifications, you may not be sure when or what you need to tell your insurers. Our highly knowledgeable and experienced staff will answer any questions you may have and will provide you with advice on how best to proceed so as not to jeopardise any policy coverage or response.
Every insurance policy and product is unique and as a result, claims can be handled in different ways. If your claim is handled directly by the insurer or through a dedicated Third Party Administrator or Monitoring counsel, our claims team will add value and advocacy to the process to ensure that the best solution is achieved.
Regardless of what type of policy you have, it is of vital importance that your claim or circumstance (potential claim) is notified to the appropriate party as outlined in your insurance policy without delay. You should always check the wording of your policy to ensure that you are aware of the process and details of who to notify.